Get in Touch

Do you need immediate assistance with VGen? Our dedicated support team is here to help. Feel free to reach out to us via email or phone, whichever is most convenient for you.

Please note that our support team specializes in providing technical and general support for Immediate VGen, and can also address any inquiries about our Immediate VGen build-it version.

If you have any questions about your trading activities, we kindly ask that you direct them to one of our execution brokers. If you haven’t yet set up an account with one of our recommended brokers, please let us know and we will assist you in making the connection.

Let’s have a conversation

You can count on our team to support you during the weekdays, from 9:00 am to 6:00 pm, UTC+8.

If you need help with technical issues or want more understanding of our trading platform, our team is committed to enhancing your experience with Immediate VGen.

*Your personal data might be disclosed to third-party trading service providers according to the privacy policy on the website.